We believe in our products. We are confident that your adult toys will work because we’ve put in the time and effort to test each model rigorously before it’s displayed. So with confidence, we offer you a 1-year warranty from the date of purchase.You must contact us via email within two weeks of receiving the goods to register your product in order to qualify for our warranty, please send an email to info@honeyplaybox.eu with your full name, order number, shipping address, and a short video of the malfunction to qualify for a warranty replacement. Please note that the warranty does NOT cover water damage to items. Please note that the warranty only applies to the products and does NOT cover accessories such as charging cables or earphones. 

Because no matter how much we stand by our products, we will always choose our customers’ satisfaction first!

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